Terms of service

Here’s a comprehensive Terms of Service for your ePureCharge Shopify store (www.shop.epurecharge.com), tailored to EV products and aligned with Shopify’s platform standards:


Terms of Service – ePureCharge Online Shop
Effective Date: 01-APR-2025

Welcome to ePureCharge. These Terms of Service govern your use of our website, products, and services available at www.shop.epurecharge.com. By accessing or purchasing from our store, you agree to be bound by the following terms.

Please read them carefully.


1. General Conditions

By using this site, you represent that you are at least the age of majority in your jurisdiction or have given us consent to allow any of your minor dependents to use this site.

You agree not to use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction (including but not limited to intellectual property laws).

We reserve the right to refuse service to anyone for any reason at any time.


2. Product Information and Availability

All descriptions, specifications, prices, and availability of products are subject to change without notice. We reserve the right to discontinue any product at any time.

We make every effort to ensure the accuracy of product listings, but we do not guarantee that product descriptions or other content is error-free.


3. Pricing and Payments

All prices are listed in Kenyan Shillings (KES) unless otherwise stated. We reserve the right to change prices at any time without notice.

Payments must be made through the available checkout options. We do not store your payment details — all payments are processed securely via third-party payment providers.


4. Shipping and Delivery

We ship within Kenya and to select regions. Delivery timelines are estimates and may vary due to unforeseen circumstances.

You are responsible for providing accurate shipping information. We are not liable for delays or non-delivery due to incorrect details.

Shipping costs are non-refundable, except where required by law or in the case of defective products.


5. Returns and Refunds

Please refer to our Refund Policy here for detailed information about returns, exchanges, and eligibility for refunds.


6. User Content and Reviews

You may post reviews or comments, provided they are not unlawful, obscene, threatening, defamatory, or infringing on intellectual property.

We reserve the right (but not the obligation) to remove or edit content that violates these terms or is otherwise inappropriate.


7. Intellectual Property

All content on this site — including logos, product images, text, graphics, and videos — is the property of ePureChargeor its licensors and is protected under applicable copyright and trademark laws.

You may not reproduce, duplicate, copy, sell, or exploit any part of the website or products without our express written permission.


8. Third-Party Tools and Links

Our store may include links to third-party tools or websites that we do not control. Use of any such third-party content is at your own risk and subject to their own terms of service.


9. Limitation of Liability

To the fullest extent permitted by law, ePureCharge, its directors, employees, or partners shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

All products are provided "as is" and "as available" without any warranties unless explicitly stated.


10. Indemnification

You agree to indemnify, defend, and hold harmless ePureCharge and its affiliates from any claim or demand, including reasonable legal fees, arising from your breach of these Terms or your violation of any law or third-party rights.


11. Termination

We may terminate or suspend your access to the store at any time, without notice, if we believe you have violated these Terms.


12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of Kenya.


13. Changes to Terms

We reserve the right to update or replace any part of these Terms at any time. It is your responsibility to check this page periodically. Your continued use of the site following any changes constitutes acceptance of those changes.


14. Contact Information

For questions about the Terms of Service, contact us at:

📧 support@epurecharge.com
🌐 www.shop.epurecharge.com